From June 19, 2026, every online store must offer a digital withdrawal function. Returnio installs it on any platform without plugins, developers, or touching your code. Every request is validated via OTP, archived and traceable in case of audit.
Returnio does one thing well: bring your store into EU compliance. No fluff, no learning curve.
Returnio is an external widget that integrates with one line of HTML. Works on Shopify, WooCommerce, Magento, PrestaShop, Wix and any CMS. No updates to manage, no compatibility to check.
The customer confirms their email with an OTP code before sending. The system records date, time and verified identity. In case of dispute or authority audit, everything is documented.
No automatic returns. Each request lands in the dashboard as pending: you approve with shipping instructions or reject with a reason. The customer gets the outcome by email automatically.
No monthly contracts. Fixed annual plans, no surprises.
Up to 3 returns/month. Public widget, OTP email validation and manual request handling. Perfect to test EU compliance without commitment.
Designed for e-commerce sites managing returns for one store. Pick by monthly return volume.
Up to 20 returns/month
Up to 50 returns/month
Up to 150 returns/month
For agencies, store networks and groups managing returns for several e-commerces from one account, with centralized dashboard and shared credits.
Up to 5 stores · 100 returns/month total
Up to 15 stores · 400 returns/month total
Up to 40 stores · 1,200 returns/month total
All prices exclude VAT and are billed annually. Stripe checkout activates after login on the configured price ID for each plan.
Check in 2 minutes whether your e-commerce complies with EU withdrawal rules. If not, Returnio makes it compliant before anyone notices.
