Mandatory withdrawal button on Shopify: no app, in 10 minutes
Shopify doesn't natively provide a withdrawal management system compliant with EU Directive 2011/83 and Italian Art. 54-bis. Returnio adds a compliant button and a returns portal through a public link or an HTML block in your theme, with European storage and mandatory email OTP validation.
- No plugin
- EU servers
- EU-compliant
To go live on your store
Servers, storage and team in Europe
No module, no dependencies
Why Shopify needs an external solution
Shopify offers neither an EU-compliant withdrawal form nor a portal for certified requests. Current regulation requires a visible, traceable and audit-ready button throughout the withdrawal period — features an external, specialised service delivers far better than any native app.
The problem with apps on Shopify
Available apps are usually built for the US market, don't cover the European legal framework, and depend on a single vendor. If the app stops being maintained or gets removed from the marketplace, you lose compliance overnight.
Returnio: a specialised European service, not a app
Returnio is a 100% European SaaS service, EU servers, team focused exclusively on EU-compliant withdrawal and returns management. No app sitting inside your Shopify backend, no dependency on marketplace updates, no conflicts with other extensions.
<!-- Returnio · Shopify --> <a href="https://returnio.eu/r/tuo-store" class="btn-recesso"> Richiedi un reso </a>
How to integrate it on Shopify
You add a public link or an HTML block in your theme and publish. No source-code access, no deployments, nothing to install from a marketplace. Works on Basic, Shopify, Advanced and Shopify Plus.
Certified timestamp, European archive, zero dependencies
Every request is validated by email OTP, sealed with a certified timestamp and stored on GDPR-compliant European servers. You get court-usable proof for every request, plus a centralised dashboard.