Solution comparison

The alternative to returns software, built for European merchants.

Most returns platforms were built for the US market and focus on reverse logistics, ignoring the EU's information and documentary evidence requirements — particularly Art. 54-bis, which mandates a compulsory withdrawal button on every e-commerce site. Returnio flips the priority: compliance first, everything else after. See how integration works in 10 minutes.

  • Forms compliant with the Italian Consumer Code and Directive 2011/83/EU.
  • Mandatory OTP email validation on every request.
  • Multi-language policy (IT, EN, DE, FR, ES) saved per store.
  • Transparent annual pricing, no per-return fee, no surprises.
  • Legal archive presentable in the event of an audit or dispute.