Wix · EU 2011/83

Mandatory withdrawal button on Wix: no app, in 10 minutes

Wix doesn't natively provide a withdrawal management system compliant with EU Directive 2011/83 and Italian Art. 54-bis. Returnio adds a compliant button and a returns portal through the editor's Embed HTML element, with European storage and mandatory email OTP validation.

  • No plugin
  • EU servers
  • EU-compliant
tuostore.it · Wix
Ordine #2410
Richiesta di reso
OTP verificato
Codice inviato a c***@email.it
4
2
9
1
0
7
Timestamp certificato
10minutes

To go live on your store

100% EU

Servers, storage and team in Europe

0plugin

No module, no dependencies

wix-store.it/checkout
Manca il pulsante di recesso obbligatorio
Art. 54-bis · Sanzione fino a €10.000

Why Wix needs an external solution

Wix offers neither an EU-compliant withdrawal form nor a portal for certified requests. Current regulation requires a visible, traceable and audit-ready button throughout the withdrawal period — features an external, specialised service delivers far better than any native app.

Plugin v1.2
Non compatibile
Addon Pro
Non compatibile
Wix Ext.
Non compatibile
Legacy mod
Non compatibile

The problem with apps on Wix

Available apps are usually built for the US market, don't cover the European legal framework, and depend on a single vendor. If the app stops being maintained or gets removed from the marketplace, you lose compliance overnight.

Server e dati in UE
GDPR · Art. 54-bis
Frankfurt
Milano
Paris
Madrid
Amsterdam
Dublin
Specialisti solo su recesso e resi UE

Returnio: a specialised European service, not a app

Returnio is a 100% European SaaS service, EU servers, team focused exclusively on EU-compliant withdrawal and returns management. No app sitting inside your Wix backend, no dependency on marketplace updates, no conflicts with other extensions.

Wix · snippet HTML
<!-- Returnio · Wix -->
<a href="https://returnio.eu/r/tuo-store"
   class="btn-recesso">
  Richiedi un reso
</a>

How to integrate it on Wix

You add the editor's Embed HTML element and publish. No source-code access, no deployments, nothing to install from a marketplace.

Dashboard resi
#2410
Approvato
#2409
In attesa
#2408
Approvato
#2407
Rifiutato

Certified timestamp, European archive, zero dependencies

Every request is validated by email OTP, sealed with a certified timestamp and stored on GDPR-compliant European servers. You get court-usable proof for every request, plus a centralised dashboard.

Frequently asked questions